Terms & Conditions
June 1, 2018
Memo to All CSR and Sales Representatives
RE: CONDITIONS OF SALE & WARRANTY INFORMATION (ALL CRD BRANDS)
CONDITION OF SALE (ALL CRD BRANDS)
Terms: Net 30 days with credit approval, a 2% service fee will be added if an invoice hasn't been paid within 30 days.
No merchandise will be sold on consignment or a conditional sale basis.
All shipments are sold: FOB Sardis, MS or FOB Ontario, CA-based on shipping location.
Prices are subject to change without notice.
REGISTERED WARRANTY: (ALL CRD BRANDS)
We stand behind our furniture to any reasonable extent. If an item is defective it should be brought to our attention promptly upon arrival to the dealer’s warehouse. All furniture carries a one-year warranty from date of original purchase. Consumers who register their purchase with CRD will get their warranty extended to a two years.
CRD Brands takes pride in supplying quality furniture.
ALL CRD Brand furniture is warranted against defects in materials and workmanship while owned by the “Original Purchaser”. Original owner is defined as the party or entity which purchased CRD furniture from an authorized retailer as shown by the original sales receipt. This warranty does not apply to “as is” or previously owned furniture.
CRD warrants it products to be free from defects in materials and workmanship (normal wear and tear, fading, color variations in wood finishes, expansion and contraction of solid wood and laminate tops due to seasonal changes are excepted) for 1 year from date of purchase, except as provided below under the limited warranty.
Exceptions or exclusions:
- Fabrics and foam are warranted for 1 year from the purchase date by the fabric mills and foam suppliers of those items. Applying any fabric protectant will void the fabric’s warranty.
- Table tops have a nitrocellulose lacquer topcoat. Nitrocellulose is a “soft” finish and will show water spots, rings and can even at times remove the lacquer etc. if not spills are not wiped up with a dry cloth right away.
- CRD furniture is intended for residential use only. Commercial or contract usage voids any warranty.
- Warranty is void for any furniture that has been subject to abuse, misuse, neglect, alteration, modification or attachments, either caused by the original purchaser, shipper, improper storage, flood or acts of God.
Chairs are for sitting. Any damage caused by standing on a chair voids the warranty.
Tables are not cutting boards or for standing on. Any damage caused by improper use of a table voids the warranty.
Beds are for sleeping. Any damage to the bed due to jumping upon it voids the warranty.
In the event of a defect in material or workmanship covered by this warranty, CRD will repair or replace, at their discretion, without charge the warranted furniture within the warranty period.
All warranty claims must be placed through the original dealer and must have prior inspection and factory approval before any repair or replacement will be made.
This warranty gives you specific rights. You may have other rights, which vary from state to state